Promotional Terms & Conditions

Please note:

These Promotional Terms & Conditions refer to the Australian experience only. If you are ordering from another country please check out the international Promotional Terms & Conditions here

Standard Promo Exclusions & Details

All promotional price brackets are in Australian Dollars (AUD)

This agreement constitutes a contract between you and Fewstone Pty Ltd (ACN 010 496 465) as the trustee for City Beach Trust (ABN 1 885 795 792) further referred to as "City Beach" regarding the use of the Website.

Please Note: All promotions, unless stated otherwise, exclude lay-bys and Sale Items. Discount not available on gift cards, lay-bys, sale items or the following brands: Billabong, Hurley, Rip Curl, Arnette, GoPro, Otis, Oakley, Beats Audio, Evolve Skateboards, Nixon, RVCA, Element, VonZipper and Dragon, and selected black and/or white Vans Old Skool shoes. City Beach reserves the right to change or cancel this promotion at any time. Any items purchased from the Final Days on Site Categories will not be eligible for refund unless faulty.

Free standard shipping applies to all orders over $75 (Australian Orders Only). Free shipping excludes Gift Card purchases.

Orders that contain a bulky or flammable item will be excluded from all free shipping promotions.

Same Day Delivery and Express delivery are excluded from all free shipping promotions unless stated otherwise.

All Australian promo codes will not work for international customers. If you have a promo code from the Australian domestic site (www.citybeach.com.au), the promo code will not work internationally (via intl.citybeach.com.au) and any promo code obtained internationally (via intl.citybeach.com.au) will not work on the Australian domestic site (www.citybeach.com.au).

Got a question? Call customer service before placing your order on 1800 640 811. We are open 9am to 5pm AEST, Monday to Friday. Or contact customer service via customerservice@citybeach.com.au

Mystery Code Promotion

Mystery Discount promotion available online and in-store from 20/07/18 to 05/08/18. Offer ends 11:59 AEST online or at the close of trade, in-store.

Please Note: Not available on sale items, gift cards, deal marked product, surfboards, paddle boards, selected Vans Old Skool and the following brands: Billabong, Hurley, Rip Curl, Arnette, GoPro, Otis, Oakley, Beats Audio, Evolve Skateboards, Nixon, RVCA, Element, VonZipper and Dragon.

You must apply your unique code in the 'Promo Code' field on the checkout page to receive the discount allocated on valid items in your order; or present your barcode in-store at the time of purchase. We've split our email database so you will receive a discount code that is any of 20%, 25%, 30%, and 50% off. 10 lucky people will receive a 50% off discount code. Codes are valid for single use only, and only one code can be used at a time. Discount codes cannot be added after your order is placed or to an order that is completed.

Free standard shipping applies to all orders over $75 (Australian Orders Only). Free shipping excludes Gift Card purchases.

All Australian promo codes will not work for international customers. If you have a promo code from the Australian domestic site (www.citybeach.com.au), the promo code will not work internationally (via intl.citybeach.com.au) and any promo code obtained internationally (via intl.citybeach.com.au) will not work on the Australian domestic site (www.citybeach.com.au).

Got a question? Call customer service before placing your order on 1800 640 811. We are open 9am to 5pm AEST, Monday to Friday.

Sign Up to Receive 15% Off Your First Order

Promo code is valid for 30 days only. Offer applies to full price products only. New customers only. Offer available online and in-store. Not available in conjunction with any other offer. Online promo code must be entered at checkout to receive discount. Discount cannot be applied after order has been placed and confirmed.

Please Note: Discount not available on sale items, gift cards, surfboards, paddleboards and the following full price brands: Billabong, Hurley, Rip Curl, Arnette, GoPro, Otis, Oakley, Beats Audio, Evolve Skateboards, Nixon, RVCA, Element, VonZipper and Dragon, and selected black and/or white Vans Old Skool shoes. City Beach reserves the right to change or cancel this promotion at any time.

Free standard shipping applies to all orders over $75 (Australian Orders Only). Free shipping excludes Gift Card purchases.

All Australian promo codes will not work for international customers. If you have a promo code from the Australian domestic site (www.citybeach.com.au), the promo code will not work internationally (via intl.citybeach.com.au) and any promo code obtained internationally (via intl.citybeach.com.au) will not work on the Australian domestic site (www.citybeach.com.au).

Got a question? Call customer service before placing your order on 1800 640 811. We are open 9am to 5pm AEST, Monday to Friday.

First Time Buyer Promotion

Promotion available online and in-store. Promo code or barcode must be presented at the checkout online or in-store at the time of purchase. Offer applies to full price product only. No minimum spend required. Discount cannot be applied after your order has been placed and order number has been confirmed. This promotion cannot be used in-conjunction with any other offer. No adjustments on previous purchases.

Please Note: Discount not available on sale items, gift cards, surfboards, paddleboards and the following full price brands: Billabong, Hurley, Rip Curl, Arnette, GoPro, Otis, Oakley, Beats Audio, Evolve Skateboards, Nixon, RVCA, Element, VonZipper and Dragon, and selected black and/or white Vans Old Skool shoes. City Beach reserves the right to change or cancel this promotion at any time.

Free standard shipping applies to all orders over $75 (Australian Orders Only). Free shipping excludes Gift Card purchases.

All Australian promo codes will not work for international customers. If you have a promo code from the Australian domestic site (www.citybeach.com.au), the promo code will not work internationally (via intl.citybeach.com.au) and any promo code obtained internationally (via intl.citybeach.com.au) will not work on the Australian domestic site (www.citybeach.com.au).

Got a question? Call customer service before placing your order on 1800 640 811. We are open 9am to 5pm AEST, Monday to Friday.

Unidays Members Promo

To qualify to receive this promotion, customers must enter promo code only available to Unidays members. Promo code must be entered at the checkout online at the time of purchase. Offer applies to full price product only. No minimum spend required.

Please Note: All promotions, unless stated otherwise, exclude lay-bys and Sale Items. Discount not available on gift cards, lay-bys, sale items or the following brands: Billabong, Hurley, GoPro, Rip Curl, Surfboards, Otis, Oakley, Weevo, Evolve, Arnette, Beats, Nixon, RVCA, Element, VonZipper, Dragon, and selected black and/or white Vans Old Skool shoes.

Free standard shipping applies to all orders over $75 (Australian Orders Only). Free shipping excludes Gift Card purchases.

All Australian promo codes will not work for international customers. If you have a promo code from the Australian domestic site (www.citybeach.com.au), the promo code will not work internationally (via intl.citybeach.com.au) and any promo code obtained internationally (via intl.citybeach.com.au) will not work on the Australian domestic site (www.citybeach.com.au).

The promo code cannot be applied after your order has been placed and order number has been confirmed. At the checkout, only one promo code can be entered at any one time. This promotion can't be used in-conjunction with any other offer.

Student Edge Members Promo

To qualify to receive this promotion, customers must enter promo code only available to Student Edge members. Promo code must be presented at the checkout online or in-store at the time of purchase. Offer applies to full price product only. No minimum spend required.

Please Note: All promotions, unless stated otherwise, exclude lay-bys and Sale Items. Discount not available on gift cards, lay-bys, sale items or the following brands: Billabong, Hurley, GoPro, Rip Curl, Surfboards, Otis, Oakley, Weevo, Evolve, Arnette, Beats, Nixon, RVCA, Element, VonZipper, Dragon, and selected black and/or white Vans Old Skool shoes.

Free standard shipping applies to all orders over $75 (Australian Orders Only). Free shipping excludes Gift Card purchases.

All Australian promo codes will not work for international customers. If you have a promo code from the Australian domestic site (www.citybeach.com.au), the promo code will not work internationally (via intl.citybeach.com.au) and any promo code obtained internationally (via intl.citybeach.com.au) will not work on the Australian domestic site (www.citybeach.com.au).

The promo code cannot be applied after your order has been placed and order number has been confirmed. At the checkout, only one promo code can be entered at any one time. This promotion can't be used in-conjunction with any other offer.

General Promotion/Competition Conditions

Promoter: Fewstone Pty Ltd ABN 11 885 795 792 trading as City Beach Australia ("City Beach"), Level 23, 239 George St, Brisbane QLD 4000. Telephone 1800 640 811

Directors, Head Office management and Store Managers of the City Beach Australia are not eligible to participate in this Promotion.

Prizes must be taken as stated and cannot be exchanged or redeemed for alternate prizes. Any tax liability or implication which attaches to a prize is the responsibility of the Selected Winner claiming that prize.

The Promoter is not responsible for any loss, damage or injury suffered or claimed (including, but not limited to, indirect or consequential loss or damage, personal injury or death, and direct or indirect loss or damage) by an entrant in relation to entering or participating in this Promotion or taking or using the prizes offered except where that loss, damage or injury was caused by breach of these terms and conditions by the Promoter or the wilful or negligent acts or omissions of the Promoter.

Conduct of the entire Promotion, including decisions on the eligibility of persons to enter and validity of entry and prizes, shall be the responsibility of the Promoter.

To the extent that a situation or issue arises for which these terms and conditions make no provision or in relation to which the relevant terms and conditions are unclear, the Promoter reserves the right to make a decision regarding such situation or issue which is not inconsistent with these terms and conditions.

While the Promoter intends to conduct the Promotion as offered, the Promoter reserves the right to cancel or change the Promotion or a prize offered in the Promotion if it can no longer continue the Promotion or offer a prize due to circumstances outside the Promoter's control.

The Promoter accepts no responsibility for late or non-received entries. The Promoter does not guarantee the continuous or fault-free operation of the entry processes, including entry validating and receipting processes, during the Promotion.

Any entrant who tampers, or attempts to tamper, with the entry processes or tampers, or attempts to tamper with the processes used for the draws or who submits an entry which is not valid in accordance with these terms will be subject to disqualification at the discretion of the Promoter.

Participation in the Promotion indicates acceptance of the terms and conditions governing the Promotion.

By participating in this Promotion, each entrant's Entry/Entries becomes the property of the Promoter and may be used for the Promoter's business analysis and marketing purposes in accordance with the Promoter's privacy statement which can be viewed at www.citybeach.com.au. Privacy law allows entrants to access their personal information held by the Promoter in certain circumstances. Failure to supply the personal information requested may result in an Entry being deemed invalid.

Participation in the Promotion indicates you agree to receive marketing communications from City Beach Australia. If you no longer wish to receive emails from us you may unsubscribe at any time by clicking the "Unsubscribe" link which appears at the bottom of each of the emails.