Terms & Conditions

Promotional Terms And Conditions


Standard Promo Exclusions and Details

All promotional price brackets are in Australian Dollars (AUD)

Please Note: All promotions, unless stated otherwise, exclude lay-bys and Sale Items. Discount not available on gift cards, lay-bys, sale items or the following brands: Billabong, Hurley, GoPro, Rip Curl, Surfboards, Otis, Oakley, Weevo, Evolve, Arnette, Beats, Nixon, RVCA, Element, VonZipper, Dragon, and selected black and/or white Vans Old Skool shoes. Any items purchased from the Final Days on Site Categories will not be eligible for refund unless faulty.

Free standard shipping applies to all orders over $75 (Australian Orders Only). Free shipping excludes Gift Card purchases.

Orders that contain a bulky item will be excluded from all free shipping promotions.

Got a question? Call customer service before placing your order on 1800 640 811.

20% OFF Sale

Take an extra 20% off all sale styles only. Available online only while stock lasts.

Promo code 'TWENTY' must be entered at checkout. Excludes all full price items, gift cards, laybys, and surfboards.

Discount cannot be applied after order has been placed and confirmed. Not available in conjunction with any other offer.

No adjustments on previous purchases or on current lay-bys. City Beach reserves the right to change or cancel this promotion at any time.

Spend and Save Promotion

Promotion available online only from 11/02/2018 - 24/02/2018 11:59pm (AEST). Not available in conjunction with any other offer.

NOTE: Excluded items do not count towards cart value.

Discount entitles customer to:

Entitles you to $50 off your order when you spend $200 or more on valid items. (Promo code: SAVE50)

Entitles you to $30 off your order when you spend $150 or more on valid items. (Promo code: SAVE30)

Entitles you to $20 off your order when you spend $100 or more on valid items. (Promo code: SAVE20)

Discount not available on gift cards, lay-bys, surfboards and sale items, Vans "Old Skool" Shoe or the following brands: GoPro, Weevo, Evolve and Beats. Not available in conjunction with any other offer. Discount cannot be applied after order has been placed and confirmed.

This discount may not freely combine with other special offers. The best combination allowed will be determined automatically for each order at the checkout.

Free standard shipping applies to all orders over $75. Orders that contain a bulky item will be excluded from all free shipping promotions.

Got a question? Call customer service before placing your order on 1800 640 811.

2 For Deals Promotion

Promotion available online only. Selected styles only.

The promotion applies to an order in which two or more products included in the promotion are purchased for a combined specified price. Discount is applied automatically at the checkout.

Promotion may be altered, removed, or cancelled at any time.

The selected products under this promotion are subject to change, and can be altered at any time.

Standard terms and conditions apply.

This promotion may not be used in conjunction with any other offer.

Free standard shipping applies to all orders over $75. Orders that contain a bulky item will be excluded from all free shipping promotions.

Got a question? Call customer service before placing your order on 1800 640 811.

Havaianas Promotion

Promotion available online and in selected stores while stocks last. Purchase any full price pair of Havaianas thongs to receive the exclusive Havaianas x City Beach backpack or cap half price.

One half price promotional item per pair of full price Havaianas thongs. Specially marked products only.

If purchasing online, promo code ‘HAV50’ must be entered at checkout. Full price products only. Not in conjunction with any other offer. Discount cannot be applied after order has been placed and confirmed.

No adjustments on previous purchases or on current lay-bys. City Beach reserves the right to change or cancel this promotion at any time.

$25 Off FTB Promotion

Promotion available online only. Promo code must be entered at checkout. Discount applied to product total only.

Discount not applicable to shipping. Discount not available on sale items, lay-bys, gift cards, surfboards, paddleboards, AS Colour Basic Tees, Vans Old Skool Shoes and the following brands: Billabong, Hurley, Rip Curl, Arnette, GoPro, Otis, Oakley, Beats Audio, Evolve Skateboards, Nixon, RVCA, Element, Von Zipper and Dragon.

Item(s) valued at $25 or less may be exchanged for an item of equal or lesser value. If you choose to exchange for an item of greater value, the difference will be charged via our normal payment methods.

Item(s) less than $25 cannot be returned for a refund, credit note or gift card. Damaged, faulty or incorrect product/s returned within 14 days of purchase will be exchanged. If you chose to return an item valued at more than $25, you will only be refunded the amount that exceeds the $25 gifted amount.

The promo code cannot be applied after your order has been placed and order number has been confirmed. At the checkout, only one promo code can be entered in at any one time. This promotion cannot be used in-conjunction with any other offer. No adjustments on previous purchases.

Free standard shipping applies to all orders over $75. Orders that contain a bulky item will be excluded from all free shipping promotions.

Got a question? Call customer service before placing your order on 1800 640 811.

Sign up to receive 15% off your first order

When customers sign up to the City Beach newsletter, they will receive a 15% off promo code via email. This promo code is valid for the online City Beach store only. This promo code must be redeemed by the expiry date. It is non-transferable and cannot be substituted. City Beach reserves the right to change or rescind this offer at any time. The promo code cannot be applied after your order has been placed and order number has been confirmed. At the checkout, only one promo code can be entered in at any one time. This promotion cannot be used in-conjunction with any other offer. No adjustments on previous purchases. Discount not applicable to shipping. Discount not available on sale items, lay-bys, gift cards, surfboards, paddleboards, AS Colour Basic Tees, Vans Old Skool Shoes and the following brands: Billabong, Hurley, Rip Curl, Arnette, GoPro, Otis, Oakley, Beats Audio, Evolve Skateboards, Nixon, RVCA, Element, Von Zipper and Dragon.

GWP (Gift With Purchase) Promotions

Promo codes are only effective while stocks last.

To be eligible for a free gift, you must spend over $50, $100, $150, $200, $300 or $500 at City Beach Online. The purchase of Gift Cards, GoPro, Surfboards, Cameras and Camera Accessories is excluded from minimum spends.

Each free gift requires a promo code. Simply apply the appropriate code based on the required spend over amount during the checkout process to receive the free gift.

Some free gifts may require you to select your colour & size. After entering the promo code click on "select your free gift" and make your selection.

Orders must remain above $50, $100, $150, $200, $300 or $500 to receive the relevant offer. If your order value drops below one of the required spend over amounts due to exchanges/refunds, the gift must also be returned in original condition. If not, the price of the gift will be charged to the customer.

A promo code cannot be added after your order has been placed and confirmation number has been established.

If a promo code is applied after you have completed your order you will be charged a standard shipping fee.

City Beach has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.

Only one (1) free gift promo code can be entered during the checkout process.

The gift cannot be refunded, exchanged or redeemed for cash.

None of the promotion codes can be used in conjunction with any other offer.

If you are having trouble with a promo code, please call our customer service team on 1800 640 811 before completing your order

Unidays Members Promo

To qualify to receive this promotion, customers must enter promo code only available to Unidays members. Promo code must be entered at the checkout online at the time of purchase. Offer applies to full price product only. No minimum spend required.

Please Note: All promotions, unless stated otherwise, exclude lay-bys and Sale Items. Discount not available on gift cards, lay-bys, sale items or the following brands: Billabong, Hurley, GoPro, Rip Curl, Surfboards, Otis, Oakley, Weevo, Evolve, Arnette, Beats, Nixon, RVCA, Element, VonZipper, Dragon, and selected black and/or white Vans Old Skool shoes.

The promo code cannot be applied after your order has been placed and order number has been confirmed. At the checkout, only one promo code can be entered in at any one time. This promotion can't be used in-conjunction with any other offer.

General Promotion/Competition Conditions

  1. Promoter: Fewstone Pty Ltd ABN 11 885 795 792 trading as City Beach Australia ("City Beach"), Level 23, 239 George St, Brisbane QLD 4000. Telephone 1800 640 811
  2. Directors, Head office management and Store Managers of the City Beach Australia are not eligible to participate in this Promotion.
  3. Prizes must be taken as stated and cannot be exchanged or redeemed for alternate prizes. Any tax liability or implication which attaches to a prize is the responsibility of the Selected Winner claiming that prize.
  4. The Promoter is not responsible for any loss, damage or injury suffered or claimed (including, but not limited to, indirect or consequential loss or damage, personal injury or death, and direct or indirect loss or damage) by an entrant in relation to entering or participating in this Promotion or taking or using the prizes offered except where that loss, damage or injury was caused by breach of these terms and conditions by the Promoter or the wilful or negligent acts or omissions of the Promoter.
  5. Conduct of the entire Promotion, including decisions on the eligibility of persons to enter and validity of entry and prizes, shall be the responsibility of the Promoter.
  6. To the extent that a situation or issue arises for which these terms and conditions make no provision or in relation to which the relevant terms and conditions are unclear, the Promoter reserves the right to make a decision regarding such situation or issue which is not inconsistent with these terms and conditions.
  7. While the Promoter intends to conduct the Promotion as offered, the Promoter reserves the right to cancel or change the Promotion or a prize offered in the Promotion if it can no longer continue the Promotion or offer a prize due to circumstances outside the Promoter's control.
  8. The Promoter accepts no responsibility for late or non-received entries. The Promoter does not guarantee the continuous or fault-free operation of the entry processes, including entry validating and receipting processes, during the Promotion.
  9. Any entrant who tampers, or attempts to tamper, with the entry processes or tampers, or attempts to tamper with the processes used for the draws or who submits an entry which is not valid in accordance with these terms will be subject to disqualification at the discretion of the Promoter.
  10. Participation in the Promotion indicates acceptance of the terms and conditions governing the Promotion.
  11. By participating in this Promotion, each entrant's Entry/Entries becomes the property of the Promoter and may be used for the Promoter's business analysis and marketing purposes in accordance with the Promoter's privacy statement which can be viewed at www.citybeach.com.au. Privacy law allows entrants to access their personal information held by the Promoter in certain circumstances. Failure to supply the personal information requested may result in an Entry being deemed invalid.
  12. Participation in the Promotion indicates you agree to receive marketing communications from City Beach Australia. If you no longer wish to receive emails from us you may unsubscribe at any time by clicking the "Unsubscribe" link which appears at the bottom of each of the emails.