City Beach COVID-19 Update
City Beach is a family-owned Australian business and we are committed to the health and wellness of our community, our team and our customers.
These are challenging times we find ourselves in. Helping to reduce the spread of Covid-19 is everyone’s responsibility. To allow us to continue serving you in the best way possible, the following measures are in place:
SHIPPING & HANDLING
Due to the current Coronavirus pandemic you may experience some delays in the tracking and delivery of your parcel. City Beach has seen an increase of online orders and is working with Australia Post to make sure you get your order as fast as possible. Please note that both City Beach and Australia Post have implemented additional safety measures to ensure the wellbeing of our community.
All City Beach stores are back open, however reduced store hours.
Monday 9am - 5:30pm (Surfers Paradise 9am - 7pm)
Tuesday 9am - 5:30pm (Surfers Paradise 9am - 7pm)
Wednesday 9am - 5:30pm (Surfers Paradise 9am - 7pm)
Thursday 9am - 9pm (Queen St, Harbour Town and Darwin 9am - 5:30pm) (Surfers Paradise 9am - 7pm)
Friday 9am - 5:30pm (Queen St, Darwin and Surfers Paradise 9am - 9pm)
Saturday 9am - 5pm (Surfers Paradise 9am - 9pm)
Sunday 11am - 4pm (Surfers Paradise 9am - 7pm)
Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 9pm (Perth Watertown and Murray St 9am - 5:30pm)
Friday 9am - 5:30pm (Perth Watertown and Murray St 9am - 9pm)
Saturday 9am - 5pm
Sunday 11am - 5pm
Monday to Sunday 11am - 3pm
To reduce the spread of COVID 19, our payment methods have been revised. We now accept all payment methods including the following: cash, card, Zip Pay, and AfterPay. Please note that our cash handling etiquette has been updated to reflect the latest health and safety measures in place.
For the well-being of our staff and customers, we are doubling down on disinfectant cleaning across our stores, head office, and distribution centre.
We are no exception to the rules. Please respect the 1.5m social distancing rule in-store.
We have free shipping on online orders over $75.
'No contact' delivery on online orders.
Afterpay & Zippay available online and in-store.
Need some help? Contact our customer service team via email@example.com
We truly appreciate your patience and support during these uncertain times.
We are closely following the advice of the Australian Government, and will update our customers if anything further changes.
Stay safe. We are in this together.
The City Beach team.